RTS Uniforms: Return & Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Eligibility for Returns

To be eligible for a return, your item must be:

  • In the same condition that you received it — unworn or unused, with tags, and in its original packaging
  • Accompanied by a receipt or proof of purchase

Custom and personalized products are not eligible for return or exchange.

To start a return, please contact us at teamstores@redsteamsports.com. Once approved, returns should be sent to:

Red’s Team Sports
4542 Eagle Falls Place
Tampa, FL 33619

Items sent back to us without first requesting a return will not be accepted.

Return Shipping & Restocking Fee

  • $10 flat-rate return shipping fee will be deducted from your refund.
  • 15% restocking fee applies to all returned items.

Damages & Issues

Please inspect your order upon arrival. If the item is defective, damaged, or incorrect, contact us immediately so we can make it right.

Exceptions / Non-Returnable Items

We do not accept returns for:

  • Custom or personalized items
  • Sale items or gift cards

If you're unsure whether your item qualifies, feel free to reach out before starting a return.

Exchanges

The fastest way to get the item you want is to return the original item and make a new purchase once your return is accepted.

European Union 14-Day Cooling-Off Period

If your order is being shipped to the European Union, you have the right to cancel or return your order within 14 days, for any reason. Items must meet the same return eligibility criteria listed above.

Refunds

We will notify you once we've received and inspected your return. If approved, you’ll be automatically refunded to your original payment method within 10 business days. Please note: it may take additional time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since your return was approved, please contact us at teamstores@redsteamsports.com.