Shipping & Returns
Shipping & Returns
Orders may be delayed if we experience any issues processing your credit card information. Please make certain that you provide your correct Account Name, Billing Address, Card Type, Account Number, and Security Code.
We DO NOT accept returns on CLOSEOUT items. All closeout items are marked as such just above the Quantity Order box on the product detail page.
Red's Team Sports will refund any customer shipping and handling charges if a mistake was made by Red's Team Sports.
We DO NOT charge a restocking fee on most returns, with the following exception. Orders being returned over $1000.00 in value have a 15% restocking fee.
Please call 813-612-5999 BEFORE shipping anything back, to obtain a return authorization number.
In order to return merchandise, you must obtain an RMA number from our customer service department.
Items that can not be returned:
- Custom Items
- Opened Nets
- Washed or Worn Items
- Stained or Soiled Items
- Close-out items
- Electronic media such as DVDs and Videos
- Swimwear, bodywear, bodysuits, undergarments, panties, and bras, due to health codes
- Less than complete Kits or Kits with missing items
- Items purchased in pre-packaged quantities (ie, 6 pack, dozens, 50 pack, etc) must be returned in the same pre-packaged quantity. Quantities less than the pre-packaged quantities cannot be returned or exchanged.
- Items that have had their original tags removed
- Items not in their original factory packaging
- Items delivered by a freight company
- Items over 30 days old, from date of delivery (unless defective)
- Items returned WITHOUT a return authorization
Please chose clothing items such as undergarments carefully (Example Boy Cut Briefs). Make use you have picked the right size, color before placing your order. Remember these items can not be returned.
Returning Shoes: The shoe box itself CAN NOT be used as a return shipping box, as it gets damaged and makes it necessary to replace the box, which is expensive. Shoe boxes MUST be packed inside another box or an additional $20 re-packaging fee will be deducted from any refund due.
Returning Bats: Per manufacturer requirements, all baseball and softball bats must still be in their original shrink-wrap packaging or they are non-returnable. Aluminum bats carry a manufacturer's warranty. If your aluminum bat is defective, the manufacturer requires that it be returned directly to them. Please call the manufacturer toll free for details.
Returning Helmets: Per manufacturer requirements, all football helmets must still have their warning stickers and labels attached or they are non-returnable.
Any shipping costs you incur to return the product to us will not be refunded.
Shipping cost is non-refundable for undelivered, unclaimed or returned packages unless we made an error.
If you are not satisfied with your purchase simply return your item(s) in the original condition including all tags, packaging, and accessories within 30 days and you will receive a prompt exchange or refund, excluding shipping charges.
We cannot accept responsibility for uninsured packages.
For exchanges, we will send any merchandise you request at our cost via standard ground shipping.
You can return the package on your own by shipping it to
Red's Team Sports,
4542 Eagle Falls Place
Tampa, FL 33619.
Be sure to place your RMA number on the outside of the package.
Orders shipped via Standard Shipping will be shipped via the US Postal Service, FedEx or UPS. Unfortunately, there is no way to guarantee that your order will be shipped via a specific method when you choose standard delivery.
Please provide a street address for all orders. Only a few of our warehouses have the ability to ship to a P.O. Box. If you must ship to a PO Box call us first to make sure it can be done.
The option to expedite shipping is given after you fill out your address at checkout. The zip code and the weight of the order are needed to determine the cost of expedited shipping. Saturday shipping is not offered since not all locations in the US have Saturday delivery. If needed please call us since we only have a very few of our warehouses that have the ability to ship by both UPS and FedEx to cover most of the US Saturday delivery locations.
Alaska & Hawaii
We do not ship to Alaska and Hawaii.
Risk of Loss
All items purchased from Red's Team Sports are made pursuant to a shipment contract with our carriers. This means that the risk of loss and title for such items pass to you upon our delivery of your order to the carrier.